Here is What Customers are Saying about Baker and Son's.

“Just a note of thanks to your septic tank crew. On 5-26-2010, they installed a new system for us and I appreciate their professionalism and timely manner of work. A special thanks to Jay who really went the extra mile to minimize damage to our yard and many trees. As a retired plumber with many years of service work it’s nice to see a crew who takes pride in their work. Thanks! ”

 


Tom Daniel
Goreville, IL

“I am writing this letter to thank you for the excellent service that we received today. Our hot water expired first thing this morning and a plumber was dispatched immediately. Your quick response and Richard Williams excellent work was a big relief and allow me to salvage the rest of my work day. Thank you very much. Richard Williams has always be courteous, professional, and a very nice gentleman. He continues to be an excellent representative for Baker and Sons! Once again thank you very much we will be certain to use Baker and Sons Plumbing in the future.”


Geoffrey King
Still, A very please customer (four years and several jobs later)

“I want to thank everyone at Baker Plumbing. To the girls who answer the phone, the owners and the men that do the work. You were all so pleasant and kind. I appreciate how Bakers stand behind their work and I will give you much good publicity.”


Bette Baggett
Carbondale, IL

“You have always been extremely responsive to our needs. I always felt like our plumbing emergencies were your plumbing emergencies, and you were never afraid to aqueeze into that tiny crawlspace. Thank you for everything you have done for our family!”


Jessica Mellen
Marion, IL

“We want to thank you, your staff and work crews for their prompt and good service to our call for help. The crews were very polite and assured us that everything would be fixed. It was !! Many thanks. “


S. Matthews
Carbondale, IL

“Just a little note to let you know Richard did a great job. I know it is a pain working on those pedicure stations. It’s nice to know I have someone that grabs the bull by the horns and gets the job done.”


Nancy, From Hairbangers
Energy, IL

“To the Team at Baker & Son’s Plumbing
We would like to take this opportunity to say “Thank You” for a job well done. We have received a compliment on the excellant service that was provided to this customer in regards to your technician John been exceptional. The home owner was very pleased with his service and the way he handled the job.

On behalf of our Service Network Approval Department, we sincerely appreciate the quality customer service and the extra mile that was taken to accomplish this task. Your efforts were noticed and we thought this would be a perfect time to tell you so. Thank you for being an integral part of our progress! “


Regional Coordinator
Cross Country Home Services

“I am very pleased to recommend your company.
The promptness of your return call, to the professional,
personal and insightful service is truly refreshing.
To say that I am pleased would be an understatement.”


Dr. David L. Pinkerton
Harrisburg, IL

“A special thanks to Jay who really went the extra mile
to minimize damage to our yard and many trees.
As a retired plumber with many years of service work
it’s nice to see a crew who takes pride in their work.”


Tom Daniel
Goreville, IL